Return & Refund Policy

Introduction At The NeoGadget, we are committed to providing high-quality products. However, we understand that sometimes things go wrong. Below are the terms and conditions related to returns and refunds.

Returns

No returns are allowed unless the product is damaged upon delivery.

If your product is damaged, please contact us within 24 hours of receiving it.

Ensure that the damaged product is in its original packaging with all accessories intact.

Refunds

Refunds will be processed within 7-14 working days after the product is returned and inspected.

Refunds will be credited back to the original payment method used for the order.

How to Report a Damaged Product If you receive a damaged product:

Provide a clear description and images of the damage.

We will initiate the process for return and refund.

Exchange We do not offer exchanges unless the product is damaged upon delivery.